Privacy Policy

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Information We Collect

At Pedro's BBQ ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Personal Information

We may collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our newsletter, contact us, or participate in surveys. This may include your name, email address, phone number, delivery address, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, pages visited, time spent on pages, referring website, and other diagnostic data.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Providing customer service and support
• Improving our services, menu, and website functionality
• Sending promotional communications and special offers (with your consent)
• Analyzing usage patterns and trends
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of Pedro's BBQ, our customers, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update inaccurate information
• The right to delete your personal information
• The right to opt-out of marketing communications
• The right to restrict or object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and personalize content. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, including our online ordering platform. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

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